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Welcome to the Online Enrolment facility for apprenticeship courses. You will be able to start the enrolment process once you have received an e-mail from the University inviting you to enrol.

New apprentices

If your apprenticeship place has already been confirmed you will receive information regarding enrolment via e-mail in August. If you have results or other information pending, enrolment instructions will be sent within one week of your place being confirmed.

The university enrolment process

The enrolment process is all online and should take around 20 minutes. You will be required to confirm that the information that we currently hold about you is correct, make changes where necessary, confirm your course details and read and agree to the University's enrolment agreement and regulations. The key enrolment regulation document will be emailed as part of the enrolment invitation, and we recommend that you read this before starting the online process.

Before you start, you should have to hand:

• your current address and telephone details.
• your car details (if you are bringing a car to campus).
• details of who you will register as your emergency contact.
• a photograph for your student ID.

Once you have completed the online process remember to keep your username and password safe as you will need these to log back in to the Harper Portal to access your ÎåÒ»³Ô¹Ï×îйÙÍø student e-mail account. 

Before the start of your apprenticeship, you will be invited to an induction (either online or on campus). See further details below.

You will need to sign compliance documentation in once your apprenticeship programme has been applied to your account. 

Once you have enrolled, your online induction will be made available in the for you to access.  Sessions will include:

• Apprenticeships Overview
• IT, Library and E-learning
• Introduction to Aptem
• Learner Support and Academic Guidance
• Student Support
• Students' Union

A separate e-mail will be sent to you reminding you to complete these sessions.

Your application and initial assessment may have identified some areas where you need support.  Arrangements for support will have been made and included within your Learning Plan.

As the level of learning increases throughout your programme, you may feel the need to access support with Maths and English or Study Skills. This support can be accessed through our Learning Support team . The team will arrange to provide additional support as needed.

You are not obliged to tell your employer of the support needed, however we would recommend you speak to them, as they may be able to offer additional support or make adjustments at your place of work. If you need equipment that is expensive it is worth a discussion.

Academic study support

This may be the first time you have done any academic study or writing assignments and you may find this challenging. To help you gain the skills required, there are resources within the to help, including guides for report writing and referencing. There is also an academic guidance team available if you would prefer 1:1 support from a tutor. Go to the learning support section of the for more information. Support is available at any time during your apprenticeship, so contact the team when you need any support.

Wellbeing and mental health support

There may be times during your apprenticeship where you need support with your mental health or wellbeing. There are various avenues available through the university or external agencies and your employer may also have support available. We ask you to complete a wellbeing checklist each month, where you are able to request a call back from the apprenticeship team, or ask for support. You can also contact the apprenticeship team at any point during your programme and we can direct you to relevant agencies or teams within the university who can help. You can also contact the Wellbeing Support team directly at any point.

Alternatively, a free Supporting Apprentices service, delivered by Able Futures and funded by the Department for Work and Pensions, is available to any apprentice who is experiencing mental health difficulties at work. It complements any existing occupational health service in the workplace, delivered by trained professionals with expertise in mental health in the workplace.

Specialist advisors provide:

• emotional wellbeing support and advice for six months
• advice on simple workplace adjustments
• successful coping strategies
• a step-by-step support plan

You can reach the service on 0800 321 3137 and speak to one of the advisors, or apply online via the .

We are always interested to hear about your experience as an apprentice and encourage you to provide feedback in order for us to make improvements, celebrate success and share good practice. The apprenticeship team will send out an annual survey to hear your views on the apprenticeship and you will also receive a course review survey each year to provide feedback on module content and teaching. Feedback can also be provided during progress reviews. If you would like to provide informal feedback about the programme, please contact the apprenticeships team at any time.

We always like the opportunity to celebrate success and share your experiences via our website and social media; please let the apprenticeship team know if you have achieved milestones within your career, so we can share your news! In addition, we will write case studies about the apprenticeship programme, your experiences and feedback which will be posted on the university website and shared via social media. Please let us know if you have completed any activities at work that could be used as a case study.

Ask your Employer for an card.

The NUS Apprentice extra card is the only discount card for apprentices and be used at hundreds of high street and online brands.

NUS Apprentice extra provides discounts in-store and online at your favourite brands to help your hard earned cash go a little further. It has been created by the National Union of Students (NUS), and so the money raised selling the discount card helps to fund the National Society for Apprentices, which will serve to represent your needs and those of all vocational learners.

For just £11 for 1 year and £19 for 2 years, you get discounts from the likes of The Co-op, Amazon, Dominos, Alton Towers, New Look and much more!